Store Policies

Exchange Policy:

Although we pride ourselves on creating jewelry that you will love we understand if you choose something and realize it's not the right fit. Inez Designs Maui will gladly accept jewelry pieces for exchange on orders in the U.S. within 14 days of purchase based on eligibility. Item(s) must be in new and unused condition with original packaging. Item must also be accompanied by a sales receipt and order number. 
    All requests will be reviewed and if eligible for an exchange we will send a shipping label with directions for your return.
    To request an exchange or for any questions regarding your order please contact inezdesignsmaui@gmail.com

    The Exception:

    Customized or modified pieces are considered FINAL SALE and are not eligible for a return or exchange. Please ensure you have the correct size, spelling (if applicable) and details before placing a custom order.
    SALE items and gift cards are also non-refundable.

      Rush Orders:

      Rush orders can be placed based on availability of the supplies and/or items being requested. A RUSH FEE may apply depending on the nature of your order and if you opt to select a faster shipping option. Please contact inezdesignsmaui@gmail.com to inquire.